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The Heart of Change Default:Default Experience the benefits of livingCondition: BRAND NEW ISBN: 9781422187333 Format: Cloth over boards Year: 2012 Publisher: Harvard Business Review Press Description: The Heart of Change now with refreshed packaging is the engaging and practical follow up to the worldwide bestseller Leading Change, unveiling a framework to help you implement the change Kotter talks about. The authors argue that change initiatives fail because teams rely on the wrong information too much data gathering